Zdeňka Balková is a Back Office Specialist at ČEZ, specializing in the optimization and automation of processes within the Settlement and Confirmations team. She has a strong background in IT and has been actively involved in the standardization of settlement processes in cooperation with Energy Traders Europe, leading to implementation of electronic Settlement Matching (eSM). Zdeňka is passionate about leveraging technology to improve operational efficiency and has participated in various industry panels, including Energy Trading Week and Equias User Conference. She holds two Master's degrees from Masaryk University in Brno.