Lukas Gruber is the Managing Director of VERBUND Energy4Future GmbH as well as Head of Customer Operations & Back Office at VERBUND Energy4Business GmbH, bringing nearly 20 years of experience in the energy sector with a strong focus on customer, process & project management and IT.

In his current role as Head of Customer Operations & Back Office, Lukas oversees the E2E-operations concerning trading, wholesale and end customers as well as the commercial part of the VERBUND balance responsible party.

He leads new business development initiatives and continuous innovations in various sectors like decentralized energy optimization, digital customer experience, process excellence and the organizational transformation in terms of New Work, managing a team of approximately 65 people.

In the day-to-day business his responsibilities include contract, master data and data quality management, trade capture, electricity forecasting, supplier change management, confirmation matching, regulatory reporting, invoicing & payments and customer support.

He focuses on the digitalization, stability and scalability of processes and founded the VERBUND B2B platform VISION, still serving as its Product Owner.

Lukas holds a degree in Business Informatics from the Technical University of Vienna as well as a degree in project management from the University of Salzburg.