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Delivery Instructions

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Delivery Instructions

Delivery Instructions

The Intercontinental Budapest hotel is pleased to advise you on the procedures that should be followed should you wish to make any deliveries to the hotel for ETCSEE 2024.


Labelling Instructions 

Please clearly label each package, as follows: 


EVENT DATE: 5-6 June 2024

ORGANISER: Clarion Events   

COMPANY: [Your Company Name] + [Your own name] + address it to: Banquet

PACKAGE INFORMATION: [exact name, quantity, weight and the material of the products]



Delivery Address

Hilton Vienna
Attn. C&E Desk / Hilton Meeting Desk
Am Stadtpark 1
1030 Wien, Austria


Please download the package label here and clearly state your company name + your name under "Additional Comments" on the label.

Please note: the hotel accepts deliveries on weekdays between 09h00-17h30; any other time has to be indicated.


Check and Confirm Delivery

Before dispatch, contact Lena Hartandi-Niesen, to give a notice when your package is supposed to be delivered, by what courier and the tracking number of the package.

Please state:

  • Delivery Date
  • Quantity / number of cases
  • Name of products
  • Weight
  • Material of products
  • Estimated Delivery Date
  • Date of Collection
  • Name of the courier company
  • Tracking number

Due to security reasons, the Hotel reserves the right to open all packaging. All parcels that are not clearly labelled will not be accepted. Deliveries must be paid on a freight prepaid basis.

Please note that the hotel does not deal with customs clearance, therefore the boxes must be sent with DDP parity (delivered duty paid), otherwise they cannot accept packages.


Delivery, Storage & Pick Up

  • Earliest date of arrival: Wednesday 7 June 2023
  • Latest date of pick up: before 18h00, Thursday 15 June 2023

Due to limited storage space at the hotel, we kindly request you not to send any shipments for arrival before the above-mentioned earliest arrival date of 7 June 2023.

All exhibits must be removed by 18h00 on Thursday, 15 June. Pick up of packages must be scheduled accordingly.

Thank you for following the Hilton Vienna Park hotel delivery and pick up instructions.